VDiSTiE Privacy Statement
VDiSTiE is a value distributor of IT products and services, headquartered in Bengaluru (India), but with Affiliates all around the world (a list of which is available upon request). VDiSTiE delivers Next-Gen technology solutions and services to Cyber Security, Cyber Automation, Cyber Intelligence, Software services, Managed services and Professional services including training
For more information about VDiSTiE, please see the “About Us” section of our Website.
VDiSTiE provides you with the ability to purchase or access a variety of solutions and services made available by VDiSTiE and Partners through vendors and resellers. Each offering may be subject to specific privacy policy. VDiSTiE encourages you to carefully read the privacy policy of solutions and services before accessing or using that offering.
Purpose and Scope
Although we encourage you to read this entire Privacy Statement, this is a summary of some of the more important aspects of the Privacy Statement:
- Each Offering may include its own specific privacy policy. You should carefully read the privacy policy of any solution or service before accessing or using that offering.
- We may collect both Personal Data and other information from you, including Personal Data we have collected from you, whether on or offline. We may also combine it with information we receive about you from other sources, such as affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third parties.
- We will not use or share your Personal Data except as described in this Privacy Statement.
- The failure to provide us with your Personal Data may interfere with our ability to conduct business with you, such as purchasing solutions and services or process your transactions.
- Where applicable, we honour opt out instructions from you for certain uses of your Personal Data under this Privacy Statement, for example, when you opt out of receiving marketing email communications from us or request us to delete your Personal Data.
- We use appropriate technical and organizational controls to secure and protect your Personal Data, but we cannot warrant that your Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities.
General Principles
The principles of VDiSTiE with regards to processing of Personal Data are as follows:
(1) Personal Data will be processed fairly and lawfully, (2) Personal Data will be collected for specified, explicit, and legitimate purposes, (3) Personal Data collected by VDiSTiE will be adequate, relevant, and not excessive in relation to the purposes for which it is collected, (4) Personal Data collected by VDiSTiE will be accurate and kept up to date to the best of our ability, (5) Personal Data will be protected against unauthorized access and processing using appropriate technical security measures and organisational controls; and (6) Personal Data collected by VDiSTiE will be retained as identifiable data for no longer than necessary to serve the purposes for which the Personal Data was collected.
If VDiSTiE engages in the processing of Personal Data for purposes other than those specified in this Privacy Statement, VDiSTiE will provide a notice of these changes, the purposes for which the Personal Data will be used, and the recipients of Personal Data.
Collection of Information
VDiSTiE collects your Personal Data as follows:
Information You Provide Voluntarily. We may collect Personal Data directly from you when you voluntarily provide it to us. For example, when you communicate with us over the telephone or through the Website by way of email, online chat, web form, or online account registration to obtain access our solutions and services, register for an event or training, sign up for marketing or promotional activities, informational emails or communications, submit a job application, or submit feedback and comments.
Information that We Collect Automatically. When you visit our Website, we may collect certain information automatically from your Device. Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, your Media Access Control (MAC) Address, broad geographic location (country or city) and other technical information.
We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
From Other Users. We may receive Personal Data about you from other users of the Website when they provide information to us. For example, we may receive information when they communicate with you or with us through the Website.
From Resellers and Distributors. We may obtain Personal Data about you from the resellers and distributors that purchase solutions and services available from us and provide them to you.
From Our Vendors. We may obtain Personal Data about you from the third-party vendors that make their solutions available through us.
From Customers. We may obtain Personal Data about you from third-party customers that contract with us to facilitate the services.
From Third-Party Providers. VDiSTiE may also obtain Personal Data from third parties that have obtained or collected information about you and that have the right to provide that Personal Data to us. VDiSTiE will only obtain this Personal Data where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your Personal Data to us. We may also obtain Personal Data at trade shows or events where you have attended and provided your consent to collect your Personal Data. We may also obtain Personal Data from publicly-available sources such as open databases in the public domain.
Cookies and Other Website Usage
A “cookie” is a small text file that is stored on a user’s Device. Cookies allow us to collect information such as browser type, time spent on the Website, pages visited, and language preferences. We and our service providers use the information for security purposes, to facilitate navigation, display information more effectively, and to personalize your experience while using the Website.
Generally, most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. You can choose to accept or decline cookies. If you would prefer not to accept cookies, most browsers will allow you to: (i) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it; (ii) disable existing cookies; or (iii) set your browser to automatically reject any cookies. However, please be aware that if you disable or reject cookies, some features and services on our Websites may not work properly because we may not be able to recognize and associate you with your account(s). In addition, the Offerings we provide when you visit us may not be as relevant to you or tailored to your interests.
Please note that the use of cookies or these other tracking technologies by VDiSTiE’s third-party service providers is not covered by this Privacy Statement. VDiSTiE does not have access or control over third-party cookies. VDiSTiE’s service providers may use persistent cookies for advertising and retargeting purposes. We may tie the information gathered from third-party cookies to VDiSTiE’s users’ Personal Data, and we will use the combined information in accordance with this Privacy Statement.
Use of Information
VDiSTiE may use your Personal Data for purposes including to:
- Register you as a new customer;
- Provide, maintain, and improve the website and the solutions and services provided by us, including to operate certain features and functionality of the website;
- Understand user preferences to enhance users’ experience with VDiSTiE, its Affiliates and business partners;
- Research and analyze the effectiveness of the website and the marketing, advertising and sales efforts of VDiSTiE;
- Collect account receivables owed by customers of VDiSTiE;
- Process orders and deliveries and payments made through the Website;
- Process job applications;
- Comply with a legal obligation or respond to lawful requests by public authorities;
- Enforce compliance with our Terms of Use and applicable law;
- Communicate directly with you by sending you newsletters, surveys, promotions and special offers or information about new products and services on an ongoing basis in accordance with your marketing preferences.
- Communicate directly with you by phone to respond to customer service inquiries or comments through the Website, social media or otherwise, to discuss issues relating to your account or the Website, and to provide customer support.
- Deliver advertising to you, including to help advertisers and publishers serve and manage ads on the Website or on third-party sites, and to tailor ads based on your interests and browsing histories. Please see the section on Cookies and Other Website Usage Information for additional information related to such advertising and your related controls;
- Monitor and record your call, emails and text messages, social media messages and other communications in relation to your dealings with us;
- Comply with our contractual or legal obligations to share data with credit reference agencies, fraud prevention agencies and law enforcement agencies;
- Compile aggregated statistics about the operation and use of our Website and to better understand the preferences of the visitors of our Website; and
- Other Purposes: To carry out other legitimate business purposes, as well as other lawful purposes about which we will notify you.
We may combine and enhance the Personal Data we collect about you with other information we receive from third parties.
We may also use the Personal Data we collect about you through the Website to generate anonymized, aggregated data. When we do so, we ensure that the anonymized, aggregated data is no longer personally identifiable and may not later be used to identify you.
Change of Purpose. We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Credit Reference Checks, Fraud Prevention, and Denied Parties. The Personal Data that we have collected from you when setting up an account may be shared with credit reference, fraud prevention, and denied party agencies who use it to prevent fraud and money laundering and to verify your identity.
We may access and use information from credit reference and denied party agencies when you open your account and periodically to:
- manage and take decisions about your account, including assessing your creditworthiness;
- prevent criminal activity, fraud and money laundering;
- check your identity and verify the accuracy of the information you provide to us; and
- trace debtors and recover debts.
We will continue to share information with credit reference agencies about how you manage your account including any default in making payments, while you have a relationship with us.
If false or inaccurate information is provided and/or fraud is identified or suspected, details will be passed to fraud prevention agencies, law enforcement agencies and other organizations may access and use this information.
If we, or a fraud prevention agency, determine that you pose a fraud or money laundering risk, we may refuse to provide services to you.
A record of any fraud or money laundering risk will be retained by the fraud prevention agencies and may result in others refusing to provide services or financing to you. Fraud prevention agencies can hold your information for different periods of time.
Although we encourage you to read this entire Privacy Statement, this is a summary of some of the more important aspects of the Privacy Statement:
- Each Offering may include its own specific privacy policy. You should carefully read the privacy policy of any solution or service before accessing or using that offering.
- We may collect both Personal Data and other information from you, including Personal Data we have collected from you, whether on or offline. We may also combine it with information we receive about you from other sources, such as affiliates, publicly available information sources (including information from your publicly available social media profiles), and other third parties.
- We will not use or share your Personal Data except as described in this Privacy Statement.
- The failure to provide us with your Personal Data may interfere with our ability to conduct business with you, such as purchasing solutions and services or process your transactions.
- Where applicable, we honour opt out instructions from you for certain uses of your Personal Data under this Privacy Statement, for example, when you opt out of receiving marketing email communications from us or request us to delete your Personal Data.
- We use appropriate technical and organizational controls to secure and protect your Personal Data, but we cannot warrant that your Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities.
Information Sharing
We may disclose your Personal Data as follows:
Vendors. VDiSTiE may share Personal Data about you with the third-party vendors that make their solutions and services available through us. We may also share your Personal Data with a third-party vendor if that vendor co-sponsors a marketing activity with us to verify your participation in the marketing activity.
Resellers and Distributors. VDiSTiE may share your Personal Data with the resellers and distributors if you purchase or access solutions and services available through us.
Third-party Service Providers. VDiSTiE may provide your Personal Data to third-parties that provide services to assist us with the Website and with achieving the Purposes; which may include providers of customer service, payment processing, email and messaging support, hosting, management, maintenance, information analysis, offering fulfilment or delivery, or other services we may receive on an outsourced basis. (A list of third-party service providers is available upon request.)
Affiliates and Business Units. VDiSTiE may share your Personal Data with our Affiliates, regardless of whether these entities share the VDiSTiE brand. We may also share your Personal Data with other business units that also offer products or services under the VDiSTiE brand or one of our other brands. Our Affiliates and business units will use your Personal Data we share with them in a manner consistent with this Privacy Statement.
Other Users. VDiSTiE may share your Personal Data with other users when you choose to interact with those users; this may include facilitating communications with other users or enabling posting of Personal Data to areas of the Website accessible by other users. You should be aware that any Personal Data (or other information) you provide in these areas may be read, collected, and used by others who access them.
Law Enforcement and Safety. VDiSTiE may share your Personal Data with any competent law enforcement, regulatory, government agency, court, other governmental officials, or other third-party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.
Sale or Acquisition of Assets. If VDiSTiE transfers ownership or control of any portion of VDiSTiE or the Website to an actual or potential buyer, provided that the use of your Personal Data by that third-party remains subject to applicable law.
Others. We may share your Personal Data with any other person with your consent to the disclosure.
VDiSTiE will never sell your Personal Data to third parties.
Other Important Privacy Information
Security of Personal Data. VDiSTiE uses appropriate technical and organization controls and measures to secure and protect your Personal Data from unauthorized loss, misuse, and disclosure, such as strong user access controls, segmented network architecture, and comprehensive employee policies and training. Unfortunately, no data transmitted over or accessible through the Internet can be guaranteed to be 100% secure. As a result, while VDiSTiE attempts to protect all Personal Data, VDiSTiE cannot ensure or warrant that Personal Data will be completely secure from misappropriation by hackers or from other nefarious or criminal activities, or in the event of a failure of computer hardware, software, or a telecommunications network. VDiSTiE will notify you in the event we become aware of a security breach involving your personally identifiable information (as defined by the applicable foreign, federal, state, and local laws) stored by or for us, in accordance with applicable laws.
Legal Basis for Processing Personal Data. We will normally collect Personal Data from you only (i) where we need the Personal Data to perform a contract with you (such as to fulfill your purchase of a solution or service), (ii) where the processing is in our legitimate interests and not overridden by your rights, or (iii) where we have your consent to do so. In some cases, we may also have a legal obligation to collect Personal Data from you or may otherwise need the Personal Data to protect your vital interests or those of another person.
Accuracy. It is your responsibility to provide VDiSTiE with accurate Personal Data. To the extent necessary for these purposes, VDiSTiE shall take reasonable steps to ensure that Personal Data is accurate, complete, current and relevant to its intended use.
International Data Transfers. Your Personal Data may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country.
Retention Period. We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a solution or service you have requested or to comply with applicable legal, tax or accounting requirements).
Your Data Protection Rights.
- If you wish to access, correct, update or request deletion of your Personal Data, you can do so at any time by contacting us using the contact details provided under the “Questions and Contact Information” heading below.
- In addition, you can object to processing of your Personal Data, ask us to restrict processing of your Personal Data or request portability of your Personal Data. Again, you can exercise these rights by contacting us using the contact details provided under the “Questions and Contact Information” heading below.
- You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
- Similarly, if we have collected and process your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority.
- We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Preference Center. Many of our Affiliates utilize a preference center that allow you to opt out or opt down to receiving messages and communications from us. You can select or unselect your communication preferences at any time through the web form provided by that Affiliate.
Children. The Website is intended solely for use by individuals 18 years of age and older and thus is not directed to children under 18 years of age. VDiSTiE does not knowingly solicit or collect Personal Data from children under 18 years of age.
Do Not Track. Certain web browsers and other devices you may use to access the Website may permit you to indicate your preference that you do not wish to be “tracked” online. At this time, the Website does not respond to “Do Not Track” signals. We do not modify your experience on the Website or modify the Personal Data we collect from you through the Website, based on whether such a preference is indicated.
Sensitive Information. Unless we specifically request or invite it, we ask that you not send us, and you not disclose, any sensitive personal data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through this Website or otherwise to us. In those cases where we may request or invite you to provide sensitive personal data, we will do so with your express consent.
Third-party Websites. In addition to providing access to Offerings, the Website may include links to other websites and web services. This Privacy Statement does not apply to those websites and services and the privacy practices of those websites and services may differ from those described in this Privacy Statement. If you submit Personal Data to any of those other websites or services, your Personal Data is governed by the privacy policies applicable to those websites and services. VDiSTiE encourages you to carefully read the privacy policy of any website or web service you visit.
Compliance. VDiSTiE will use a self-assessment approach to verify compliance with this Privacy Statement and periodically verify that the Privacy Statement is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented and accessible.
VDiSTiE encourages you to raise any concerns using the contact information provided in this Privacy Statement. We will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of Personal Data.
Revisions. VDiSTiE may from time to time revise this Privacy Statement in its sole and absolute discretion to reflect changes in our business practices. Changes to the Privacy Statement will become effective and will apply to the information collected starting on the date VDiSTiE posts the revised Privacy Statement on the Website.